Terms & Conditions

1. Introduction

Welcome to OZPure Collagen! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or purchasing our products, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website or purchase our products.

2. Use of the Website

2.1 Eligibility: By using our website, you confirm that you are at least 18 years old or have the necessary consent from a parent or guardian.

2.2 Account Registration: To access certain features of our website, you may need to register an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Prohibited Activities: You agree not to engage in any activity that disrupts or interferes with the proper functioning of our website, including hacking, spamming, or uploading malicious content.

3. Product Information

3.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, or other content on our website are complete, reliable, or error-free.

3.2 Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

4. Orders and Payments

4.1 Order Acceptance: Your order constitutes an offer to purchase our products. We reserve the right to accept or reject your order at our discretion.

4.2 Payment Methods: We accept various payment methods as indicated on our website. By providing your payment information, you authorize us to charge the specified amount.

4.3 Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is merely an acknowledgment that we have received your order.

5. Shipping and Delivery

5.1 Shipping: We offer various shipping options. Shipping costs and delivery times may vary based on your location and the shipping method selected.

5.2 Delivery: We aim to deliver your order within the estimated delivery time. However, we are not responsible for delays caused by factors beyond our control, including customs inspections or carrier delays.

6. Returns and Refunds

6.1 Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange. The product must be unused and in its original packaging.

6.2 Refund Process: Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within a 7 days.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of OZPure Collagen and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, OZPure Collagen shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the purchase of our products.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Australia.

10. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or purchase of our products after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

OZPure Collagen Email: support@ozpure.au